Product Specifications
| Product Specifications | Details |
|---|---|
| Usage |
AMC Services for Computers, Laptop, Workstation, Notebook, Printers, Scanners, Servers, Firewalls, Switches, Routers |
| Features | Hardware support, Virus protection, Fast response, High uptime, Expert engineers, 2-hour standby |
| Service Level | Annual |
| Response Time | 2 hours |
| Engineers | 10+ Certified Professionals |
| Coverage | Complete Hardware Support with ADP |
| Availability | 10 hours/day |
| Days Per Week | 6 days |
| Payment Terms | Advance |
| Main Domestic Market | Delhi and NCR |
Product Overview
At Dream-N-Drive Pvt. Ltd., we understand that maintaining your IT infrastructure is just as important as acquiring new technology. That’s why we offer a comprehensive Annual Maintenance Contract (AMC) designed to ensure uninterrupted performance and long-term reliability for your business-critical systems.
Our AMC covers Laptops, Desktops, Workstations, Notebooks, Printers, Scanners, and complete IT Infrastructure — including Servers, Firewalls, Switches, Routers, Networking, and Security Systems. With Dream-N-Drive, you get more than just maintenance; you gain a dependable technology partner dedicated to keeping your operations smooth and efficient.
Our highly qualified and experienced engineers are known for their rapid response, technical expertise, and commitment to excellence. We pride ourselves on solving even the toughest hardware and network issues in record time, ensuring minimal downtime and maximum productivity for our clients.
In emergencies, we go the extra mile by providing a 2-hour standby replacement, ensuring your business never comes to a halt. Our services are available 10 hours a day, 6 days a week, giving you consistent, reliable support whenever you need it most.
With a team of over 10 full-time certified hardware engineers, including chip-level repair specialists and dedicated hardware administrators, Dream-N-Drive ensures that every service call is handled professionally and efficiently. Our in-house call center provides prompt assistance, guiding clients through troubleshooting and support over the phone, ensuring quick resolutions and complete satisfaction.
At Dream-N-Drive Pvt. Ltd., we don’t just maintain your IT systems — we protect your productivity, enhance your reliability, and build lasting trust. Partner with us for seamless, worry-free IT maintenance that keeps your business performing at its best, every single day.
Key Features -AMC Services for Computers
(Annual Maintenance Contract)
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Comprehensive Coverage – AMC Services for Computers, laptops, desktops, workstations, printers, scanners, servers, and networking equipment.
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Expert Engineers – A team of 10+ certified, experienced professionals specializing in hardware and network maintenance.
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2-Hour Standby Replacement – Immediate standby unit provided in case of major hardware failure to ensure business continuity.
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Rapid Response Time – Quick on-site and remote assistance to minimize downtime and keep your systems running efficiently.
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Extended Support Hours – Service available 10 hours a day, 6 days a week for maximum convenience.
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Chip-Level Repairs – Advanced repair capabilities to resolve complex hardware issues and extend equipment life.
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Dedicated Call Center – Centralized support system for quick logging, tracking, and resolution of service requests.
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Proactive Maintenance – Regular system checkups and preventive maintenance to avoid potential breakdowns.
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Customized AMC Plans – Flexible maintenance packages tailored to fit different business sizes and operational needs.
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High Client Satisfaction – Proven track record of reliable service, fast turnaround, and strong customer relationships across Delhi and NCR.
FAQs – AMC Services for Computers in Delhi, Noida, Gurgaon, Faridabad (NCR)
1. What is an Annual Maintenance Contract (AMC)?
An AMC is a yearly service agreement that ensures regular maintenance, repair, and technical support for your IT equipment, including laptops, desktops, and servers.
2. Which devices are covered under your AMC services?
Our AMC covers laptops, desktops, workstations, printers, scanners, servers, routers, switches, firewalls, and complete IT infrastructure.
3. Do you provide on-site support?
Yes, Dream-N-Drive Pvt. Ltd. offers prompt on-site support across Delhi and NCR to resolve technical issues quickly and efficiently.
4. How fast is your response time?
We guarantee a 2-hour standby replacement in emergencies and prioritize quick response to minimize downtime.
5. Are spare parts included in the AMC?
Spare parts coverage depends on the chosen AMC plan. We offer both comprehensive (with parts) and non-comprehensive (service only) options.
6. How many engineers are part of your support team?
We have a team of 10+ certified hardware engineers, including chip-level repair specialists and network administrators.
7. Do you provide remote support?
Yes, our dedicated call center offers instant remote assistance and troubleshooting to resolve minor issues without delay.
8. What are your service hours?
Our services are available 10 hours a day, 6 days a week, ensuring consistent and reliable technical support.
9. Can AMC services be customized?
Absolutely. We provide tailored AMC plans to suit different business sizes, budgets, and technical requirements.
10. Why should I choose Dream-N-Drive Pvt. Ltd. for AMC services for Computers ?
We offer reliable maintenance, quick response times, certified engineers, and unmatched customer satisfaction — making us a trusted IT partner across Delhi and NCR.